Terms and conditions 

Check-in/Check-out

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 10:00 AM

Property & Cancellation Policies :

Please note that some of our properties have more or less restrictive policies. Contact us for individual property policies.

Cancellations or changes to your reservation must be made in writing (email is acceptable).

• If you cancel more than 60 days prior to your scheduled arrival, 100% of the total rental fee will be refunded, less the processing fee retained by our payment processor (Stripe). These fees are non-refundable, as they are not returned to us when a refund is issued.
• If you cancel 30–60 days before arrival, 50% of the total rental fee will be withheld.
• For cancellations made within 30 days of arrival, 100% of the rental fee will be retained by the Owner.

Please note that no-shows, late arrivals, reductions in the number of guests, or early departures for any reason (including but not limited to illness or inclement weather) are non-refundable.

We always strive to be fair and transparent, and we appreciate your understanding.The only exception to this is in the event of border closures due to a pandemic. Owner recommends trip insurance to protect Renter against loss from such events. This contract becomes binding when the deposit is paid. Failure to make any rental payment when due will subject your reservation to cancellation.

Terms and Conditions

All Governors Harbour Collection properties are fully furnished, and include a complete supply of bed linens and towels. Beach towels are available. Bath towels are not to be taken to the beach or pool. Patio furniture (including cushions or coverings) is not to be taken to the beach. Locked closets and pantries are not included in this rental and you may not and you will cause all your family members, visitors and guests to not open any such locked closets and pantries. You as the Renter, agree to use your best efforts to ensure that all your family members, visitors and other guests in your party follow the rules and regulations outlined in this document.

No Liability: Renter acknowledges and agrees on Renter’s behalf and on the behalf of all of Renter's family members, visitors, guests and other third parties occupying or using all or any part of the Property that Owner is in no way responsible for any personal injury or bodily harm that may occur for any reason whatsoever on the Property to any Renter, any family member of Renter, any visitor or guests or other third parties, nor for any damage or loss for any reason whatsoever of Renter’s, any family members of Renter, any visitor’s or guests’ or other third parties’ personal belongings. Renter hereby agrees to defend, indemnify and hold harmless Owner, and its employees and agents (collectively, the “Indemnified Parties”), from and against all claims, causes of action, lawsuits, damages, liabilities, and expenses (including reasonable attorneys’ fees) as may be incurred by Indemnified Parties because of Renter’s failure to comply and/or cause the compliance of renter’s family members, visitors, guests and other third parties with the terms and conditions of this agreement. 

Capacity of House/Apartment: The total number of persons allowed in the rental at any one time is restricted to the number of persons scheduled and paid for in the reservation. Presence of additional guests will subject Renter to immediate eviction and forfeiture rent. Parties and events are not permitted without the written permission of Owner. 

Drugs and Hazardous Materials: The Renter, Renter’s family members, visitors, guests and other members of such Renter’s group are strictly prohibited from using or bringing onto the Property any illegal substances, flammable fluids, explosives or other items deemed hazardous to life, limb or Property, as determined by Owner, any party designated by Owner or Owner’s representatives.

Complaints and Maintenance: The Owner will make all reasonable efforts to keep the Property and facilities located within the Property in good working order and inventories in a reasonably sufficient amount. In the event there is a maintenance problem with any of the facilities located within the Property; the Owner will take all reasonable steps to repair the problem as soon as possible after being notified inwriting. No refund or rate adjustment will be made for unforeseen mechanical failures such as the supply of electricity, water, pool heater/filtration systems, air conditioning, television/cable service, appliances, etc. It is the Renter’s responsibility to report any problems or damage immediately to the local property manager. 

No Smoking: Smoking is not permitted inside any Governors Harbour Collection property. Evidence of smoking will cause immediate eviction, and forfeiture of Renter’s entire Rental Fee and Security Deposit.

No Pets: No pets of any kind are allowed in, on or around the Property at anytime without the prior written consent of the Owner being granted before arrival for each pet that you propose to bring in, on or around the Property. 

Payment: 50% of the total rental fee (plus fees and taxes) is due when Renter confirms reservation (online, or otherwise). The remaining 50% is due no later than 45 days ahead of arrival: If a booking is made within this 45 day window, Renter is responsible for the full amount of reservation and will need to complete payment within 24 hours to avoid cancellation.

Security Deposit: The Renter agrees that a pre-authorized security deposit hold will be placed on their credit card during the stay. This hold will be automatically released after departure, following an inspection of the property by the Property Manager. Any deductions for damages, excessive cleaning, or additional costs incurred outside normal use due to the Renter’s stay may be applied against the deposit before it is released.